Dear Guest,
I am Yoana Dos Santos, the hotel manager. The entire team at Playaballena Hotel would like to thank you for your trust in us and we are at your disposal to make your stay with us as pleasant as possible.
If during your stay you notice any aspect that we could improve upon, please do not hesitate to let us know before your departure so that we can rectify it.
Wishing you a HAPPY STAY, warm regards
Yoana Dos Santos
Director, Playaballena Hotel
Appropriate attire is required for dinner. For lunch and breakfast services, entry without shoes or in swimwear is not permitted.
Pursuant to Law 42/2010, of 30 December, on health measures against smoking, SMOKING IS PROHIBITED INSIDE THE ENTIRE ESTABLISHMENT.
The use of cigarettes, e-cigarettes, and any other smoking devices is not permitted indoors.
Smoking in your room will incur a cleaning fee of €150 if the smell of tobacco is detected.
SMOKE FREE HOTEL
LET'S PROTECT OUR WATER RESOURCES
Taking care of water is everyone's responsibility! We invite you to join us in protecting this valuable resource with these simple actions:
Your cooperation is key to maintaining a proper clean water cycle. Thank you for helping to protect our water resources!
It's not just breakfast, it's a great way to start the day. Come and enjoy the taste of our breakfast menu.
In addition, you can enjoy a continental breakfast until 12:30 p.m. if you don't feel like getting up early at the AHAB café.
Desayuno: de 08:00 h a 10:30 h.
Almuerzo Buffet: de 13:30 h a 15:30 h.
Cena Buffet: de 20:00 h. a 22:30 h.
En nuestro buffet podrás degustar nuestra oferta variada de platos y cocina en vivo.
At Legends Sport Bar Costa Ballena, you can experience sport live, enjoy long chats with friends, and the food becomes part of the show.
Here you can enjoy performances and evening shows by our entertainment team.
Specialising in cocktails and evening entertainment.
Discover our restaurant with its own personality. Mediterranean cuisine with a unique approach and nods to products from the "Terra".
If you are staying on a Premium All-Inclusive or Premium All-Inclusive Imperial basis, you can enjoy one complimentary dinner at our restaurant (applicable for stays of 6 nights or more, limited capacity and prior reservation at reception required, drinks not included).
Available during peak season.
A new way to enjoy rice.
Discover our menu and be amazed by our variety of rice dishes, fish and meat.
While you cool off, you can enjoy a wide selection of tapas to accompany your drink from 12:00 noon to 3:00 p.m. (open only during the summer season).
Enjoy our outdoor pool and our themed pool with slides, our heated indoor pool (in winter) and the hot tubs (exclusive use of the hot tub for guests over 15 years of age).
We remind our distinguished guests that reserving pool loungers is not permitted. Any personal items, including towels, left unattended for one hour will be removed by our staff and stored at the pool or reception.
Please follow the pool rules posted in the pool area. Our team of lifeguards is at your disposal.
Enjoy our indoor swimming pool available in autumn and winter.
Enjoy a fun-filled, adrenaline-packed stay at our water park with multiple slides.
The hotel has a fantastic, newly renovated gym where you can continue your exercise routine and keep training while your family or friends relax or have fun at the hotel. That way, you won't lose your fitness habits, even on holiday.
Unwind body and soul with a revitalising bath or relax with a massage by wellness professionals. We offer innovative facilities, beauty treatments and therapies that will transport you to paradise.
If you are visiting as a couple, we recommend you check out our private spa service.
The classic that never fails. In a Double Room, you will find two 1.35x2 m beds or one 1.80x2 m bed, in addition to the standard amenities.
Rooms with extra comfort: bathrobes, slippers, special amenities, courtesy tray, two 1.35x2 m beds, 43" LCD television.
All the comforts of a Superior Double Room and a small private garden with direct access to the pool area await you in this fantastic room.
One of the bedrooms has a 1.80 x 2 m bed and a 0.90 m sofa bed, and the other has two 1.35 x 2 m beds.
If you stay in our Junior Suites, you will want to come back. This room offers a 1.80 x 2 m bed, a sofa bed, a 43" LCD television and a large round bathtub in the bedroom.
The large size of this room makes it perfect for a family holiday. It features a spacious living room with a sofa bed, armchair bed and 43-inch LCD television, a dressing room and a bedroom with a 1.80 x 2 metre bed.